Pet Portal

What is Pet Portal?

Pet Portal is a free online service offered to clients of the Jackson Animal Clinic, North Madison Animal Hospital. It is a private, interactive website linked to your pet's health care records from our clinic. It is designed to help you manage your pet's health care and learn about health care topics. Your Pet Portal account is completely secure, so you do not need to worry about privacy. We your privacy and will never share your information.

What can Pet Portal Do?

You can view your pet's records from our clinic's, including your pet's reminder and medication history and products purchased. You can communicate with us by e-mail to request medication refills or food refills(to be picked up at our office). You can request an appointment on-line or you can make a boarding reservation request on-line. You can update your account and pet information and inform us if you have a new pet or if your pet is lost. You can learn about various diseases and vaccinations your pet should have to prevent these diseases and why they are important for your pet's health. There are many videos you can view regarding health care issues. You will receive e-mail communication from us, such as reminders for vaccinations, testing, appointments, and medication refills. You can opt out of these e-mails if you do not want to receive them. You can customize your Pet profile account to be interactive or not. it's your Pet profile to make it what you want it to be. You can also upload photographs of your pet into your photo gallery. Best of all, it's a free on-line service for our clients.

How do I sign up for a Pet Portal account?

You must be a current client at Jackson Animal Clinic or North Madison Animal Hospital in order to receive a Pet Portal account and you will need an e-mail address. From our Website, click on the Pet Portal icon (located to the lower right on our home page) and fill the requested information. Within approximately 1-2 business days you will receive your User name and password (which you can change). You then use your Pet Portal whenever you need to.